Introduction
to CTT

• 1.1

  Statement of the Chairman of the Board of Directors

• 1.2

  Statement of the CEO

• 1.3

  Explanation of the nature of the Integrated Report

• 1.4

  Key figures

• 1.5

  External awards and distinctions

• 1.6

  How we are organized

Strategic
Background

• 2.1

  Economic, Sectoral and Regulatory Environment

• 2.2

  Strategic lines

• 2.3

  Risk management

CTT Busines
Units

• 3.1

  Mail

• 3.2

  Express & Parcels

• 3.3

  Banco CTT

• 3.4

  Financial Services

• 3.5

  Future Perspectives

Performance
and ESG Commitments

• 4.1

  ESG Commitments and Sustainable Development Goals

• 4.2

  Economic and financial performance

• 4.3

  Innovation

• 4.4

  Decarbonisation towards Net Zero

• 4.5

  People engagement

• 4.6

  Community engagement

• 4.7

  Taxonomy

Corporate
Governance

Consolidated
and individual
financial statements